Netsera Technology is a Twin Cities independent consultancy delivering network engineering to businesses directly — on-site and remotely — and senior network engineering capacity to MSPs and integrators.
Routing & switching · firewalls & VPN · wireless design and troubleshooting · network discovery & documentation · network security & firewall work · network redesign & migration — for Fortinet, Cisco, Meraki, Aruba, Ruckus, UniFi, WatchGuard, pfSense, and other enterprise platforms.
Delivered directly as complementary support.
VMware, Proxmox — build-out, ongoing administration, and in-depth troubleshooting.
Microsoft 365, Google Workspace administration.
User accounts, permissions, and identity through Microsoft 365 / Entra, Google Workspace, or an on-premises server.
Configuring and managing AWS, Azure, or GCP resources.
Cloud storage, object storage (e.g. AWS S3), block storage (e.g. EBS-style volumes), local hosted cloud (e.g. Nextcloud), plus recurring backup monitoring in a managed plan.
End-user endpoint security.
PC and OS issues, software maintenance (no hardware repair).
Some work is delivered through trusted partners rather than in-house, coordinated and managed so you get a single point of contact: structured cabling, phone/VoIP systems, and formal security assessments / penetration testing.
A review of something that isn't working — a slow office, dropped connections, a security concern, or an issue you can't explain.
Deliverable: a plain-language report of what's wrong, why it matters, and a prioritized fix list. Fixes are scoped separately.
A defined piece of work with a clear outcome — a network migration, a new office setup, an infrastructure build, a cloud move, or a storage/backup rollout.
Deliverable: an agreed scope up front, defined deliverables, and the completed project with documentation.
A senior engineer on a recurring basis to care for and maintain your environment — without hiring a full-time IT employee.
Deliverable: a stated monthly scope covering proactive maintenance and bounded business-hours support, plus a regular health report.
For MSPs and integrators: senior capacity when your team is stretched — project overflow, escalations, migrations, and after-hours cutovers. See the MSP Partners page →
Anything not listed above is scoped before work begins. Every engagement defines its boundary up front, so there are no surprises about what's covered.